Price Changes:
Theaura.live reserves the right to change the prices of the products we offer. The prices at the time of placing an order will be valid throughout that specific process. Any subsequent price changes will not affect orders that have already been placed.
Payments:
All transactions on Theaura.live are encrypted and 100% secure. We accept a variety of payment methods, including Credit/Debit cards, Net Banking, UPI, and Cash on Delivery (COD). Your payment information is processed through secure servers, ensuring your financial data is protected.
Shipping Charges:
We offer free shipping on all orders. There are no hidden fees or additional costs at checkout. Delivery times may vary depending on the destination and shipping method chosen.
Feedback and Complaints:
We value your feedback and welcome any comments about our service so we can continue to improve. Our goal is to address any issues quickly and fairly. If you have any complaints or concerns, please contact our customer service team through our contact form or email us at support@theaura.live. We strive to respond to all queries within 24 hours. Your satisfaction is our top priority, and we are committed to resolving any problems to your complete satisfaction.